Many managers in new positions tend to focus their attention too narrowly.
There are five perspectives that are useful for analyzing the situation new managers face at the beginning of the transition process:
* The rules and culture that govern the company.
* The major issues that occupy the organization.
* The types of information needed to take action.
* The climate for change.
* The company strengths that can be built upon.
Companies have both hard and soft realities. Organizational charts, product profits, and organizational strategies are all hard realities. The degree to which employees identify with their company, the willingness to change, and the way that people communicate with each other are all soft realities and they are often more difficult to change than the hard realities.
When new managers feel that there are important changes that need to be made, they must understand the culture and the openness to change in order to determine how best to implement new policies and procedures.
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